
Setup & Troubleshooting
Which Ethernet Cable Should You Use With a Modem?
Choose an Ethernet cable for a modem by checking its ports, cable length, and route. See how to choose Cat 6 and which cable fits your setup.
Hooking up a new modem, reading the lights, cables and what to do when it drops out.

Choose an Ethernet cable for a modem by checking its ports, cable length, and route. See how to choose Cat 6 and which cable fits your setup.

Learn how to connect a modem to a router, activate the modem, connect cables in order, set up Wi-Fi, and fix common connection problems.

Learn what modem lights blinking can mean, how to check power, coax, online, and Ethernet connections, and what to try before replacing equipment.

Fix a modem not connecting to the internet with checks for power, cables, signal, activation, and outages, then learn when to contact your provider.